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Say What You Mean: Teaching LLMs to Ask Clarifying Questions Using Perceived Ambiguity
The Confidence Trap Imagine you ask a friend, “Who won the championship?” If your friend is a tennis fanatic, they might immediately say, “Novak Djokovic.” If they love golf, they might say, “Scottie Scheffler.” But if they know a little bit about everything, they will pause and ask you: “Which sport and which year are you talking about?” That pause is intelligence. It is the recognition of ambiguity. Large Language Models (LLMs) are notoriously bad at this pause. Trained to predict the next likely token, they often prioritize fluency over accuracy. When faced with a vague query like “Who won the championship?”, an LLM is statistically likely to pick the most popular entity in its training data and present it as an absolute fact. It falls into a “confidence trap,” hallucinating a specific answer to a general question. ...
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